Shared credit pool
When a Team Admin creates a team and selects a plan, the corresponding credits are added to a shared credit pool. All team members, including the Team Admin, draw credits from this pool for their usage. Teams can choose from the same credit bundles available to individual Pro users. See the full list of credit bundles on the Credits page.Buy one-time credits
Team Admins and Billing Admins can purchase one-time credit packs that are added to the team’s shared credit pool immediately.| Pack | Price |
|---|---|
1,000 credits | $11 |
10,000 credits | $110 |
1,000 credit packs and 3× 10,000 credit packs will add 32,000 credits to your pool for $384.
One-time credits can be bought anytime from the Manage Plan page by clicking Buy One-Time Credits.
Purchased credits always roll over to the next billing cycle and remain in the pool until consumed or until the plan is cancelled.
Credit refills
The shared credit pool refills on the team’s billing cycle renewal date. All unused credits from the last month are added to the pool without any limit.Checking credit usage
Team members can track their own credit consumption from the Your Plan and Usage page in the sidebar. It displays the entire credit usage and usage per chat for the user. Team Admins and Billing Admins can track the entire team’s or an individual team member’s credit usage See the detailed breakdown on the Individual Member Usage and Entire Team Usage pages.FAQs
How are credits distributed across team members
How are credits distributed across team members
All team members share a single credit pool. There is no automatic per-member allocation. Team Admins can optionally set individual credit limits to control consumption per member.
Do one-time purchased credits carry over
Do one-time purchased credits carry over
Yes. Purchased credits always roll over to the next billing cycle and remain in the pool as long as the team plan is active. They will expire if the plan is cancelled and the billing cycle ends.