Upgrade Plan

Team Admins and Billing Admins can upgrade the team’s credit tier, buy one-time credits, and add seats from the Manage Plan page.

You must be a Team Admin or Billing Admin with an active Teams plan to perform upgrades.

Upgrade your credit tier

1. Navigate to Kombai dashboard.
2. Go to Manage Plan page.
3. Click Upgrade Plan button
4. Select a credit tier from the dropdown.
5. Review the pricing summary notes below the dropdown.
6. Click Upgrade Plan button.
7. Authorize the payment in Stripe.

Buy one-time credits

One-time credit packs can be purchased when the shared pool runs low.

Pack	Price
1,000 credits	$11
10,000 credits	$110

1. Navigate to Kombai dashboard.
2. Go to Manage Plan page.
3. Click Buy One-Time Credits.
4. Add quantities of the credit packs you want to buy.
5. Review the summary showing the total credits and charge.
6. Click the Buy button and authorize the payment.

Purchased credits always roll over to the next billing cycle. They remain in the pool until consumed or until the plan is cancelled.

Buy more seats

1. Go to the Manage Plan page in the sidebar.
2. Click Buy More Seats button.
3. Enter the number of seats you want to add.
4. Review the pricing summary notes below the input field.
5. Click Buy Seats button.
6. Authorize the payment in Stripe.

The new seats become available immediately after payment is authorized.

FAQs

What happens to my existing credits when I upgrade?

Unused credits always roll over when you upgrade to a higher credit tier. You do not lose any existing credits.